Find the answers to the most frequently asked questions here. Feel free to contact Customer Support if you are unable to find the answer you are looking for: 1 (844) 443-2744 or support@ihearmedical.com.

 

We currently support the following platforms:

Windows 7, 8, 8.1, 10
Mac 10.10, 10.11, 10.12

Computer Requirements

Windows Requirements
CPU: 1 GHz (gigahertz) or faster 32-bit or64-bit
RAM Memory: 2 GB RAM (gigabytes) minimum
Hard Disk: 100 MB (megabytes) free diskspace minimum
Available USB 2.0+ port
iHear Software Plug-in (Available for download online)

Mac Requirements
Hard Disk: 100 MB (megabytes) free disk space minimum
Available USB 2.0+ port
iHear Software Plug-in (Available for download online)

Most high-speed connections will work. Minimum speed of 512 Kbps is required.

VIP Care Packages