iHear Hearing Aid Support

Welcome to iHear Support

Need help? We're here to help you with all your iHear products, support by phone or email, or browse for answers to frequently asked questions here.

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Customer support is available Monday to Friday from 8:00 AM to 6:00 PM (Pacific Standard Time).

Due to regulatory restrictions and technical limitations of Internet connectivity, customer and online support is currently only available in the United States. Customer support will be offered in more countries in the future upon local regulatory approval.

 

 

hearing aids for adults

Top Frequently Asked Questions

The following are some common hearing loss symptoms:

  1. Decreased ability to hear speech in noisy environments.
  2. Setting the TV and radio too loud, as determined by others in the room or car.
  3. Often asking people to repeat words.
  4. Unable to hear soft or far away sounds as well as before. For example, not hearing the house doorbell, or a telephone ringing in another room.
  5. Unaware of common environmental sounds such as your keyboard or mouse clicking, fan noise, car motor, etc.

If you have doubts about your hearing ability, you can also take our online questionnaire or contact our customer support at 1 (844) iHEAR-44, or 1 (844) 443 2744.

For a more accurate hearing testing, you can order our Home Hearing Test Kit (iHearTest) for $69.

Presently, we are limited to the US market because (1) we do not yet have regulatory clearance to market our products internationally, and (2) we have no customer support available for the international markets at this time.

Contact Customer Support to obtain a RMA (Return Material Authorization) number through any of the following:

Toll Free: 1-844-IHEAR44 (1-844-443-2744)

Email: support@ihearmedical.com

iHear will only accept authorized returns with a RMA number labeled on the package.

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Contact Us

support@ihearmedical.com

Tel +1-844-IHEAR44 (1-844-443-2744)

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Claims Customer Service

Tel +1 (800) 487-5553

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